How can I call and SMS overseas?

[03/03/2026, 10AM AEST]

As a result of the recent events in the Middle East, OnePass Mobile customers may find themselves with an increased need to contact relatives and friends located in the following countries:

  • Bahrain
  • Iran
  • Israel
  • Kuwait
  • Oman
  • Qatar
  • Saudi Arabia
  • United Arab Emirates

We will continue to closely monitor the situation and review the list of supported countries, providing updates as circumstances change.

International Calling
OnePass Mobile will be providing free standard international calls (but not SMS) from Australia to Bahrain, Iran, Qatar, Oman, Saudi Arabia, Kuwait, Israel and the United Arab Emirates that are made from the 3rd March 2026 – until the offer is withdrawn. This means any standard calls made from OnePass Mobile service to the identified countries will be free and will not require Extras Credit.

Terms & Conditions
Eligible customers on eligible plans only. Standard international calls from Australia to Bahrain, Iran, Qatar, Oman, Saudi Arabia, Kuwait, Israel and the United Arab Emirates. Only applies to usage within the offer period. Offers excludes SMS. Fair Go Policy applies.

Depending on the international destination you would like to call, you can either purchase International Extras or Credit Extras. International Extras pack includes standard mins (100 or 300mins depending on pack purchased), and unlimited SMS and MMS to 32 included destinations. For full details on International Extras click here.

Credit Extras allows you to call, SMS and MMS destinations at pay as you go rates. For full details on Credit Extras click here. For a list of countries and rates click here.

You can purchase these Extras Packs via OnePass mobile App or login to your OnePass mobile dashboard online. International calling is not available on our Data only plans.